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Professional experience in procedure and technical writing, forms design,
operations research, and education. |
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Training and professional experience in
usability, human factors, and human-computer interaction. |
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Expert in the use of Microsoft FrontPage
from version 1.0 to 2003. |
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Experienced in the use of RoboHelp, Microsoft's Help
Workshop, and Microsoft's HTML Help Workshop. |
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Trained in HTML coding up to version 4.01
and cascading style sheets (CSS) up to version 2.1. |
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Training and professional experience in
accessibility on the web, including Section 508 requirements and
Bobby-approved web sites. |
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Training and professional experience in
marketing web sites, including "behind the scenes" techniques to aid
your web site in being found by search engines. |
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Completion of the American Management
Association's seminar "How to Write User's Manuals". |
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Graduate of Penn State University, University Park, Pennsylvania. |
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Bachelor of Science degree in psychology (GPA 3.5); Associate of Science
degree in business administration (GPA 4.0). |
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Additional college coursework in computer programming,
graphic design, visual
communications, and writing. |
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Over 20 years of computer experience. |
